Reference

Open aktifqq Privacy Policy

Live Roulette, Jungle Delight, Sportsbook and Crash Games sit behind one account, and this Privacy Policy explains the account, device and wallet data we use to keep that…

DANA wallet dataOVO receipt checksGoPay account recordsQRIS scan sessions
aktifqq Open aktifqq Privacy Policy
CONTACT ROUTES

Contact Our Privacy Desk

Privacy questions need a clear path, so we keep contact choices close to your account page. You can ask about data correction, wallet record checks, cookie settings or account access through live chat, WhatsApp or email. Our team may ask you to confirm your username, registered phone number or recent QRIS reference before we discuss account-specific data, because privacy replies should reach the account holder only.

Team online

Live chat

Use live chat from the account page when you need a quick privacy check. We answer daily from 09:00 to 23:00 WIB and may ask for your username before discussing wallet or device records.

WhatsApp privacy line

Send a WhatsApp message when you need to attach a DANA, OVO, GoPay or QRIS receipt for a privacy-related account check. Keep screenshots cropped so unrelated chat or contact details stay private.

Email request

Use email for longer requests, such as asking for data access, correction or deletion where available. Include your account name, registered phone number and the privacy request type so we can route it correctly.

DATA CONTROLS

Control Your Data Choices

A privacy policy only works when it matches daily operations. We separate account details, payment references, device signals, cookie records and support messages so each type is used for a clear purpose.

Account creation data

When you open an account, we collect details such as username, phone number and login credentials. These fields help us identify your account, protect access and respond when you ask to correct or review data.

Wallet reference checks

DANA, OVO, GoPay and QRIS records are used to match wallet activity with your account. We check names, timestamps and transaction references when a privacy question involves deposits, withdrawals or payment history.

Device and cookie data

Your phone browser may store cookies that keep you signed in and remember basic session settings. You can clear them through your browser settings, though you may need to log in again afterward.

Game session records

Live Roulette, Mega Fishing and Sportsbook sessions create activity records tied to your account. We use those records for account history, dispute checks and privacy requests that ask how session data is stored.

Retention approach

We keep personal data only for account operation, payment checks, security review and legal needs. When data is no longer needed, we remove it or reduce it so it no longer identifies you directly.

Change requests

You can ask us to correct account details that are wrong or outdated. For safety, we may verify your registered phone number, a recent QRIS reference or another account step before making changes.

Ask Privacy Questions Before Joining

These answers explain how our Privacy Policy works in common account situations. Use them before you open an account, when you change phones, after a wallet receipt issue or when you want to understand how long certain records may stay with us. For anything tied to your own account, contact support so we can verify you first.

We collect the details needed to create and secure your account, such as username, phone number, login credentials and basic device signals. Payment references are added when you use DANA, OVO, GoPay or QRIS.

We keep wallet references so your account activity can be matched with payment events. These records help us answer privacy questions, verify withdrawals, check disputes and protect your account from mismatched payment claims.

Yes, you can ask support for access to account data we hold about you. We will verify your identity first, then explain what we can provide under applicable local law and account safety rules.

Contact live chat, WhatsApp or email with your username and the detail you want corrected. We may ask for a recent QRIS reference or registered phone check before changing account data.

Cookies can keep your session active and remember basic account settings. You can clear them through your phone browser settings, but clearing cookies may sign you out and reset some session preferences.

We keep data for account operation, payment checks, security review and legal needs. When a record is no longer needed for those purposes, we remove it or reduce the personal detail attached to it.

We share data only when needed for account operation, payment verification, security checks, support handling or legal requests. We do not sell your personal data, and access is limited by role.